Agentic BSS: AI-Native Telecom Transformation | Exos Systems

Agentic BSS: AI-Native Telecom Transformation | Exos Systems The document outlines the concept of Agentic BSS, a transformative approach to Business Support Systems (BSS) that leverages AI to shift from traditional systems of record to systems of outcome. It emphasizes the importance of event-driven orchestration and native AI integration, allowing for real-time responses and improved operational efficiency. Exos Systems presents its architecture, which includes a control plane called Exosphere, designed to enhance existing BSS environments without requiring complete system replacements. The document also highlights the benefits of this approach, such as reduced time to value and improved auditability. Keywords: Agentic BSS, AI integration, telecom transformation, event-driven orchestration, Microsoft Copilot Studio, TM Forum Open APIs, BSS architecture, autonomous agents, policy enforcement, real-time billing, revenue assurance, customer care, system of outcome, legacy systems, audit trail