Agentic BSS with Microsoft Copilot Studio | Exos Systems

Agentic BSS with Microsoft Copilot Studio | Exos Systems The document discusses the integration of Agentic Business Support Systems (BSS) with Microsoft Copilot Studio, focusing on how autonomous AI agents can enhance customer interactions and operational workflows for telecom operators. It highlights the importance of secure access to BSS and network data through TM Forum Open APIs and the Model Context Protocol (MCP). The collaboration between Exos Systems and Microsoft aims to facilitate the adoption of these technologies, enabling rapid development of intelligent customer experiences. Keywords: Agentic BSS, Microsoft Copilot Studio, autonomous AI agents, TM Forum Open APIs, Model Context Protocol, telecom operators, AI-driven automation, interoperability, customer interactions, operational workflows