Telecom BSS Delivery, Billing Modernization & TM Forum Integration | Exos Systems
Telecom BSS Delivery, Billing Modernization & TM Forum Integration | Exos Systems
ISO 27001:2022 Certified
Accelerating the Shift from System of Record to System of Outcome.
Exos helps CSPs and digital operators evolve legacy environments into Agentic BSS—using our Exosphere control plane and Microsoft Copilot Studio to enable systems that sense, reason, and act.
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Trusted by teams across
Sure Telecom
Cable & Wireless Seychelles
Telesur Suriname
Exos Focus
A tighter way to present platform, delivery, and proof.
Platform
Delivery
Proof
Flagship Product
Exosphere
Event-driven orchestration that makes existing BSS AI-ready without rip-and-replace.
TM Forum-ready
AI-ready service layer
Book an Exosphere demo
Flagship Service
B/OSS Delivery
End-to-end BSS delivery and integration services for communication service providers.
Programme governance
Integration coordination
Talk to a BSS architect
Case Study
Sure Telecom Digital Transformation Support
Exos provided programme leadership, integration architecture, and delivery coordination for Sure Telecom's digital transformation initiative across Guernsey, Jersey, and the Isle of Man. The engagement covered BSS modernization, digital channel enablement, and the foundation for AI-ready operating models.
Sure Telecom
Guernsey
See telecom use cases
Flagship
Case Studies
Agentic BSS
Microsoft Copilot Studio
TM Forum Open APIs
Event-driven orchestration
AI-native control plane
System of Outcome
Agentic BSS
Microsoft Copilot Studio
TM Forum Open APIs
Event-driven orchestration
AI-native control plane
System of Outcome
Technology Partners
50+
Specialists
6
Countries
20+
Global Deployments
25+
Years Experience
The CTO Dilemma
Why Agentic BSS?
Legacy BSS environments were built as systems of record—rigid, reactive, and expensive to change. Bolt-on AI projects add surface-level intelligence but increase integration risk and technical debt.Agentic BSS is a fundamentally different operating model. Not a feature upgrade. Systems that sense context, reason about outcomes, and act through governed telecom workflows.
Legacy Reality
Agentic Shift
Rigid, batch-oriented BSS processes
Event-driven, context-aware automation
Bolt-on AI increases integration risk
Native AI with governed action paths
Systems of
record that log what happened Systems of outcome that drive what happens next Outcome-Driven Loops Quote-to-Order Care-to-Resolution Revenue Assurance Usage-to-Billing What We Do Built for Telecoms. Delivered with Precision. BSS delivery, billing modernisation, agentic transformation, and AI-native advisory — for Tier 2 and Tier 3 operators who need to move at speed without breaking what works. Flagship Service B/OSS Delivery Programme-led BSS transformation support from planning through launch End-to-end BSS delivery and integration services for communication service providers. Talk to a BSS architect Flagship Service Software Development Modern telecom software engineering across APIs, platforms, and integrations Custom software solutions built with modern architectures and best practices. See telecom use cases Telecoms Consulting Commercial and operational telecom guidance grounded in delivery reality Strategic advisory and hands-on consulting for telecom operators worldwide. Discuss transformation priorities System Design & Architecture Scalable system architectures built on cloud-native principles and open standards. Talk to a BSS architect View All Services Flagship The Conversation Starters. Platform products and high-value services that open doors — and close programmes. These are what Exos is known for. Flagship Product Exosphere AI-Native BSS Control Plane Exposing TM Forum Open APIs Event-driven orchestration that makes existing BSS AI-ready without rip-and-replace. Book an Exosphere demo Flagship Service B/OSS Delivery Programme-led BSS transformation support from planning through launch End-to-end BSS delivery and integration services for communication service providers. Talk to a BSS architect Flagship Service Software Development Modern telecom software engineering across APIs, platforms, and integrations Custom software solutions built with modern architectures and best practices. See telecom use cases View All Flagship Offerings Architecture Stack Three Layers. One Governed Operating Model. Agentic BSS requires clear separation between intelligence, orchestration, and execution. The Exos architecture stack gives each layer a defined role.
Agents Microsoft Copilot Studio role-aligned agents Product, order, billing, and care agents that sense context and reason about next actions. APIs Control Plane Exosphere orchestration & policy enforcement Event-driven orchestration, TM Forum API exposure, action governance, and audit trails. Adapters Systems Existing BSS, CRM, billing & network platforms Your current stack stays in place. Exosphere makes it addressable and observable. Deep Dive: Agentic BSS Proof Real Deployments. Measurable Outcomes. Not promises — programme execution records. BSS transformations, agentic overlays, and integration programmes delivered for operators across four continents. Sure Telecom Guernsey Sure Telecom Digital Transformation Support Helping a telecom operator modernize delivery priorities, integration thinking, and service agility. Exos provided programme leadership, integration architecture, and delivery coordination for Sure Telecom's digital transformation initiative across Guernsey, Jersey, and the Isle of Man. The engagement covered BSS modernization, digital channel enablement, and the foundation for AI-ready operating models. Moved from planning to active delivery in first quarter Standardized integration architecture across 3 jurisdictions Established TM Forum-aligned BSS target state Read case study Cable & Wireless Seychelles Seychelles Cable & Wireless Seychelles Retail Transformation From evaluation support to tailored POS delivery for a telecom retail environment. Exos partnered with Cable & Wireless Seychelles to deliver a tailored retail transformation programme—from RFP evaluation and vendor selection through to custom POS deployment. The engagement demonstrated Exos's ability to combine domain expertise with hands-on delivery. Modern POS deployed across retail locations End-to-end delivery from RFP through launch Real-time inventory and product bundling enabled Read case study Explore Case Studies Read Testimonials Flagship Product Exosphere AI-Native BSS Control Plane Exposing TM Forum Open APIs Event-driven orchestration engine TM Forum Open API exposure layer Policy enforcement for agent actions Makes existing BSS AI-ready without rip-and-replace Microsoft Copilot Studio integration path Observable, auditable automation trails Explore Exosphere Event Recap MWC Barcelona 2026 Exos at MWC
Barcelona 2026 Microsoft Pavilion — Barcelona, Spain Completed March 2–5, 2026 At MWC Barcelona 2026, Exos demonstrated Agentic BSS live from the Microsoft Pavilion. We showcased how Exosphere, combined with Microsoft Copilot Studio, transforms legacy BSS environments into systems that sense, reason, and act—without rip-and-replace. Live Agentic BSS demo: Copilot Studio agents orchestrated through Exosphere TM Forum ODA Canvas integration running natively on Microsoft Azure Real-time Quote-to-Order and Care-to-Resolution loops demonstrated 100+ CSP executive conversations on AI-native BSS transformation Strategic partnership deepened with Microsoft for Azure-based telecom solutions Exosphere positioned as the governed control plane between AI agents and legacy BSS Contact Us In the Field Operators Running Live with Exos. Voices What Operators Say After Go-Live. Programme delivery is personal. These are the people who ran the transformation alongside us. “ Exos play a pivotal role in our digital transformation — driving efficiency, agility, and enhanced services across our operations. Their deep domain knowledge and commitment to delivery excellence make them an invaluable partner in our journey. Digital transformation and operating-model modernization CJ Cyrille Joffre Chief Operating Officer, Sure Telecom View client page “ Exos has proven to be the perfect partner for our retail transformation. Their domain knowledge is priceless — from RFP evaluation through to our custom POS deployment, they delivered with precision and professionalism at every stage. Retail transformation, RFP support, and POS delivery GD George D'Offay Chief Executive Officer, Cable & Wireless Seychelles View client page View All Testimonials ISO/IEC 27001:2022 TM Forum Member Microsoft TM Forum
Exos Field Notes Intelligence from the frontline of BSS transformation. Programme insights, AI adoption frameworks, TM Forum updates, and practitioner-grade analysis — written by people who've run these deployments. No vendor noise. Live in your inbox. Read by: BSS architects Telecom CTOs Programme leads Live — every subscriber is confirmed and logged in our CRM. Work email Name (optional) Company (optional) Subscribe to Exos Field Notes Operator-grade intelligence. No spam. Unsubscribe anytime. Ready to Move from System of Record to System of Outcome? Let's discuss how Exos can accelerate your digital transformation journey. Get in Touch
Telecom BSS Delivery, Billing Modernization & TM Forum Integration | Exos Systems The document outlines Exos Systems' offerings in telecom BSS delivery, billing modernization, and integration with TM Forum standards. It emphasizes the transition from traditional systems of record to more dynamic systems of outcome, leveraging their flagship product, Exosphere, and Microsoft Copilot Studio. The text highlights Exos' expertise in providing end-to-end BSS transformation services for communication service providers, showcasing case studies and testimonials from clients like Sure Telecom and Cable & Wireless Seychelles. It also discusses the importance of AI-native solutions and event-driven orchestration in modern telecom environments. Keywords: BSS, billing modernization, TM Forum, Exosphere, Agentic BSS, digital transformation, telecom operators, AI-native, event-driven orchestration, integration services, cloud-native, programme governance, telecom consulting, software development
record that log what happened Systems of outcome that drive what happens next Outcome-Driven Loops Quote-to-Order Care-to-Resolution Revenue Assurance Usage-to-Billing What We Do Built for Telecoms. Delivered with Precision. BSS delivery, billing modernisation, agentic transformation, and AI-native advisory — for Tier 2 and Tier 3 operators who need to move at speed without breaking what works. Flagship Service B/OSS Delivery Programme-led BSS transformation support from planning through launch End-to-end BSS delivery and integration services for communication service providers. Talk to a BSS architect Flagship Service Software Development Modern telecom software engineering across APIs, platforms, and integrations Custom software solutions built with modern architectures and best practices. See telecom use cases Telecoms Consulting Commercial and operational telecom guidance grounded in delivery reality Strategic advisory and hands-on consulting for telecom operators worldwide. Discuss transformation priorities System Design & Architecture Scalable system architectures built on cloud-native principles and open standards. Talk to a BSS architect View All Services Flagship The Conversation Starters. Platform products and high-value services that open doors — and close programmes. These are what Exos is known for. Flagship Product Exosphere AI-Native BSS Control Plane Exposing TM Forum Open APIs Event-driven orchestration that makes existing BSS AI-ready without rip-and-replace. Book an Exosphere demo Flagship Service B/OSS Delivery Programme-led BSS transformation support from planning through launch End-to-end BSS delivery and integration services for communication service providers. Talk to a BSS architect Flagship Service Software Development Modern telecom software engineering across APIs, platforms, and integrations Custom software solutions built with modern architectures and best practices. See telecom use cases View All Flagship Offerings Architecture Stack Three Layers. One Governed Operating Model. Agentic BSS requires clear separation between intelligence, orchestration, and execution. The Exos architecture stack gives each layer a defined role.
Agents Microsoft Copilot Studio role-aligned agents Product, order, billing, and care agents that sense context and reason about next actions. APIs Control Plane Exosphere orchestration & policy enforcement Event-driven orchestration, TM Forum API exposure, action governance, and audit trails. Adapters Systems Existing BSS, CRM, billing & network platforms Your current stack stays in place. Exosphere makes it addressable and observable. Deep Dive: Agentic BSS Proof Real Deployments. Measurable Outcomes. Not promises — programme execution records. BSS transformations, agentic overlays, and integration programmes delivered for operators across four continents. Sure Telecom Guernsey Sure Telecom Digital Transformation Support Helping a telecom operator modernize delivery priorities, integration thinking, and service agility. Exos provided programme leadership, integration architecture, and delivery coordination for Sure Telecom's digital transformation initiative across Guernsey, Jersey, and the Isle of Man. The engagement covered BSS modernization, digital channel enablement, and the foundation for AI-ready operating models. Moved from planning to active delivery in first quarter Standardized integration architecture across 3 jurisdictions Established TM Forum-aligned BSS target state Read case study Cable & Wireless Seychelles Seychelles Cable & Wireless Seychelles Retail Transformation From evaluation support to tailored POS delivery for a telecom retail environment. Exos partnered with Cable & Wireless Seychelles to deliver a tailored retail transformation programme—from RFP evaluation and vendor selection through to custom POS deployment. The engagement demonstrated Exos's ability to combine domain expertise with hands-on delivery. Modern POS deployed across retail locations End-to-end delivery from RFP through launch Real-time inventory and product bundling enabled Read case study Explore Case Studies Read Testimonials Flagship Product Exosphere AI-Native BSS Control Plane Exposing TM Forum Open APIs Event-driven orchestration engine TM Forum Open API exposure layer Policy enforcement for agent actions Makes existing BSS AI-ready without rip-and-replace Microsoft Copilot Studio integration path Observable, auditable automation trails Explore Exosphere Event Recap MWC Barcelona 2026 Exos at MWC
Barcelona 2026 Microsoft Pavilion — Barcelona, Spain Completed March 2–5, 2026 At MWC Barcelona 2026, Exos demonstrated Agentic BSS live from the Microsoft Pavilion. We showcased how Exosphere, combined with Microsoft Copilot Studio, transforms legacy BSS environments into systems that sense, reason, and act—without rip-and-replace. Live Agentic BSS demo: Copilot Studio agents orchestrated through Exosphere TM Forum ODA Canvas integration running natively on Microsoft Azure Real-time Quote-to-Order and Care-to-Resolution loops demonstrated 100+ CSP executive conversations on AI-native BSS transformation Strategic partnership deepened with Microsoft for Azure-based telecom solutions Exosphere positioned as the governed control plane between AI agents and legacy BSS Contact Us In the Field Operators Running Live with Exos. Voices What Operators Say After Go-Live. Programme delivery is personal. These are the people who ran the transformation alongside us. “ Exos play a pivotal role in our digital transformation — driving efficiency, agility, and enhanced services across our operations. Their deep domain knowledge and commitment to delivery excellence make them an invaluable partner in our journey. Digital transformation and operating-model modernization CJ Cyrille Joffre Chief Operating Officer, Sure Telecom View client page “ Exos has proven to be the perfect partner for our retail transformation. Their domain knowledge is priceless — from RFP evaluation through to our custom POS deployment, they delivered with precision and professionalism at every stage. Retail transformation, RFP support, and POS delivery GD George D'Offay Chief Executive Officer, Cable & Wireless Seychelles View client page View All Testimonials ISO/IEC 27001:2022 TM Forum Member Microsoft TM Forum
Exos Field Notes Intelligence from the frontline of BSS transformation. Programme insights, AI adoption frameworks, TM Forum updates, and practitioner-grade analysis — written by people who've run these deployments. No vendor noise. Live in your inbox. Read by: BSS architects Telecom CTOs Programme leads Live — every subscriber is confirmed and logged in our CRM. Work email Name (optional) Company (optional) Subscribe to Exos Field Notes Operator-grade intelligence. No spam. Unsubscribe anytime. Ready to Move from System of Record to System of Outcome? Let's discuss how Exos can accelerate your digital transformation journey. Get in Touch
Telecom BSS Delivery, Billing Modernization & TM Forum Integration | Exos Systems The document outlines Exos Systems' offerings in telecom BSS delivery, billing modernization, and integration with TM Forum standards. It emphasizes the transition from traditional systems of record to more dynamic systems of outcome, leveraging their flagship product, Exosphere, and Microsoft Copilot Studio. The text highlights Exos' expertise in providing end-to-end BSS transformation services for communication service providers, showcasing case studies and testimonials from clients like Sure Telecom and Cable & Wireless Seychelles. It also discusses the importance of AI-native solutions and event-driven orchestration in modern telecom environments. Keywords: BSS, billing modernization, TM Forum, Exosphere, Agentic BSS, digital transformation, telecom operators, AI-native, event-driven orchestration, integration services, cloud-native, programme governance, telecom consulting, software development