Agentic BSS: AI-Native Telecom Transformation | Exos Systems

Agentic BSS: AI-Native Telecom Transformation | Exos Systems The document outlines the concept of Agentic BSS, a transformative approach to Business Support Systems (BSS) that leverages AI to shift from traditional systems of record to systems of outcome. It emphasizes the importance of event-driven orchestration and native AI integration, allowing for real-time responses and improved operational efficiency. Exos Systems presents its architecture, which enables existing BSS environments to remain intact while enhancing their capabilities through a governed operating model and TM Forum Open APIs. Keywords: Agentic BSS, AI integration, telecom transformation, event-driven orchestration, TM Forum Open APIs, Microsoft Copilot Studio, autonomous agents, governed operating model, BSS architecture, real-time billing, policy enforcement, revenue assurance, customer care, order management