Agentic BSS with Microsoft Copilot Studio | Exos Systems

Agentic BSS with Microsoft Copilot Studio | Exos Systems HomeServicesAgentic BSS with Microsoft Copilot Studio Agentic BSS with Microsoft Copilot Studio Telecom operators are moving rapidly toward Agentic BSS, where autonomous AI agents manage customer interactions, trigger operational workflows, and make real‑time decisions. A key barrier is enabling these agents to access BSS and network data securely and consistently—without fragile, custom integrations. With Exosphere, TM Forum Open APIs connect seamlessly to Microsoft Copilot Studio through the Model Context Protocol (MCP), an emerging standard for interoperable agentic systems. This empowers operators to activate AI‑driven automation at scale on a robust, secure, and standards‑based foundation. Our continued collaboration with Microsoft accelerates practical MCP adoption across the industry.   “With Microsoft Copilot Studio, telcos can rapidly create BSS agents that connect via MCP servers to leverage TM Forum Open APIs, delivering interoperability and simplicity—turning industry standards into real‑time, intelligent customer and business experiences in days rather than months. Exos Systems is delighted to partner with Microsoft to facilitate this journey.” -Saleh Bari, CTO & Co-Founder Service Snapshot Discuss This Service View Flagship Offerings Explore More Related Services Flagship Service B/OSS Delivery End-to-end BSS delivery and integration services for communication service providers. Talk to a BSS architect Flagship Service Software Development Custom software solutions built with modern architectures and best practices. See telecom use cases Telecoms Consulting Strategic advisory and hands-on consulting for telecom operators worldwide. Discuss transformation priorities Ready to Turn This Into a Live Programme? We can scope the delivery model, identify the right team shape, and outline the fastest practical path forward. Start the Conversation